Practical strategy and organizational support for not-for-profits and governments.

Focused on human services, including gender-based violence and seniors. Our work is grounded in policy, evidence, and what it takes to implement.

Get in touch
Susan Underhill, Principal of Connor Claire Group

Who we work with

We work with governments, non-profits, health authorities, and Indigenous organizations across Canada.

  • Employment and Social Development Canada
  • Department of National Defence
  • Government of Ontario
  • Government of Manitoba
  • City of Ottawa
  • Regional Municipality of York
  • Nipissing University
  • University of Alberta
  • Sioux Lookout First Nations Health Authority
  • The Salvation Army
  • Guelph-Wellington Women in Crisis
  • Nova Vita
  • Ernestine's Women's Shelter
  • Alzheimer Society of Brant, Haldimand Norfolk, Hamilton Halton

Our mission

Public services should be easy to find, easy to use, and accessible to everyone.

How we work

Policy Research & Analysis

Rigorous research that makes sense of complex issues and turns evidence into clear, actionable recommendations.

Strategic Planning

Clear, prioritized plans that align board direction with organizational capacity, with equity embedded throughout.

Organizational Design & HR

Support to align structure, roles, and people practices with what your organization is trying to deliver.

Program Evaluation

Useful, context-fit evaluations that give you findings you can actually act on.

Facilitation & Engagement

Thoughtful, inclusive processes that give the people closest to the work a real voice in the outcome.

“This was the best strategic planning process we have done. The environmental scan and research that went into it really helped to ground us in the plan.”

— Senior leader, Not-for-profit organization